Privacy Policy

Information We Collect

Alpha Auto Finders collects information to provide exceptional service to our clients. We collect information in the following ways:

• Information you provide directly — when you fill out a contact form, request a vehicle appraisal, apply for financing, or schedule a detailing appointment. This may include your name, email, phone number, address, and vehicle details.
• Information from your use of our services — we may collect data about the vehicles you view, your inquiries, saved searches, and interactions with our team.
• Information from third parties — such as credit reports for financing applications or vehicle history reports for trade-in evaluations, always with your consent.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information to:

• Respond to your inquiries and provide vehicle quotes or trade-in appraisals
• Process financing applications and coordinate with lending partners
• Facilitate vehicle purchases, sales, shipping, and at-home detailing services
• Send you updates about vehicles matching your preferences (with opt-out available)
• Improve our website performance and client experience
• Comply with legal and regulatory obligations

Information Sharing

We may share your information in the following limited circumstances:

• With financing partners to process credit applications (only with your explicit consent)
• With vehicle history providers to verify condition and ownership
• With enclosed shipping carriers to coordinate vehicle transport
• When required by law, such as to comply with a subpoena or legal process
• To protect the rights, property, or safety of Alpha Auto Finders, our clients, or others

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes SSL-encrypted data transmission, secure server infrastructure, restricted access protocols, and regular security audits.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We continuously monitor and update our security practices to maintain the highest standards of data protection.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your personal information, subject to legal retention requirements
• Opt-Out — Request that we stop sending marketing communications at any time
• Data Portability — Request your data in a portable format where applicable

To exercise any of these rights, please contact us using the information in the Contact section below. We will respond within 30 days.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site, remember your preferences, and improve performance.

We use essential cookies for site functionality and analytics cookies to understand visitor behavior. You can disable non-essential cookies through your browser settings, though this may affect certain site features.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

For significant changes, we will provide a more prominent notice on our website or contact you directly when appropriate.

Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please reach out to us directly. We take every privacy inquiry seriously.